Terms & Condition - Walkins CRM

Terms and Conditions for Walkins

Welcome to Walkins, an integrated CRM and marketing automation platform designed to optimize processes, increase productivity, and accelerate organizational growth. By accessing or using Walkins, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

1. Acceptance of Terms

By registering for or using Walkins, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Use of the Platform

2.1 Eligibility:

  • You must be at least 18 years old to use Walkins.
  • Organizations using Walkins must ensure compliance with applicable laws and regulations.

2.2 Account Responsibility:

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any actions taken under your account are your responsibility. Notify us immediately in case of unauthorized access.

2.3 Acceptable Use:

  • You agree not to use Walkins for any unlawful activities, such as fraud, data scraping, or unauthorized access to other users’ information.
  • You will not attempt to interfere with or disrupt the platform’s performance, security, or integrity.

3. Subscription and Fees

3.1 Subscription Plans:

  • Walkins operates on a subscription model, with various plans tailored to organizational needs.
  • Details of subscription fees, billing cycles, and features are available on the pricing page.

3.2 Payment:

  • Payments must be made on time and in accordance with the agreed-upon billing cycle.
  • Failure to pay may result in suspension or termination of your account.

3.3 Refunds:

  • Refunds are processed in accordance with our Refund Policy. Please contact [support email] for more details.

4. Intellectual Property

4.1 Ownership:

  • All content, features, and functionalities on Walkins, including logos, designs, and source code, are the exclusive property of Walkins and its licensors.

4.2 Restrictions:

  • You may not copy, modify, distribute, or reverse-engineer any part of the platform without written consent from Walkins.

5. Data Usage and Privacy

Your use of Walkins is subject to our Privacy Policy, which outlines how we collect, use, and protect your data. By using the platform, you consent to the practices described in the Privacy Policy.

6. Limitation of Liability

Walkins is provided “as is” and “as available.” To the fullest extent permitted by law:

  • We disclaim all warranties, express or implied, regarding the platform’s functionality, availability, and suitability for a specific purpose.
  • Walkins shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

7. Termination

7.1 By User:

You may terminate your subscription or account at any time by contacting us at [support email].

7.2 By Walkins:

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms and Conditions.
  • Engage in fraudulent or unlawful activities.
  • Fail to comply with payment obligations.

8. Modifications to Terms

We may update these Terms and Conditions periodically to reflect changes in our platform or legal requirements. Any changes will be communicated through the platform or email. Continued use of Walkins after the changes constitutes acceptance of the updated terms.

9. Contact Us

For questions or concerns about these Terms and Conditions, contact us at:

Walkins Support Team
Email: info@walkinscrm.com
Phone: +91 72030 54040
Website: www.walkinscrm.com